Dualsys Techno LLP (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website dualsystechnologies.com or engage with our services.
1. Information We Collect
We collect various types of information to provide and improve our services:
A. Personal Identification Information
Direct Interactions: When you fill out forms, subscribe to our services, or contact us via email or phone.
Account Creation: Details such as name, email address, phone number, company name, and job title.
B. Technical Data
Usage Data: Information about how you use our Website and services.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: Used to enhance user experience and analyze website traffic.
C. Marketing and Communications Data
Preferences: Your preferences in receiving marketing communications from us.
Interactions: Records of your interactions with our marketing materials.
2. How We Use Your Information
We use the collected information for various purposes:
Service Provision: To deliver and manage our IT solutions and services.
Communication: To respond to inquiries, provide updates, and send promotional materials.
Customization: To personalize your experience on our Website.
Analytics: To analyze usage patterns and improve our services
3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating our Website and providing services.
Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request details about the personal data we hold about you.
Correction: Request correction of any inaccuracies in your personal data.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Objection: Object to the processing of your personal data.
To exercise these rights, please contact us at sales@dualsystechnologies.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of our Website.
8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Compliance with Legal and Regulatory Frameworks
We are committed to complying with all relevant legal and regulatory requirements, including but not limited to:
Information Technology Act, 2000 and the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011 in India.
General Data Protection Regulation (GDPR) for individuals within the European Union.
California Consumer Privacy Act (CCPA) for residents of California, USA.
Our compliance efforts are regularly reviewed to adapt to evolving legal landscapes and industry best practices.
10. Strategic Alignment and Risk Management
Our privacy practices are aligned with our corporate strategy to ensure long-term sustainability and risk mitigation. Key considerations include:
Data-Driven Decision Making: Leveraging data analytics to inform strategic decisions while ensuring data privacy and security.
Risk Assessment: Conducting regular risk assessments to identify and mitigate potential threats to data privacy and security.
Stakeholder Engagement: Engaging with stakeholders to understand their concerns and expectations regarding data privacy.
These practices are integral to maintaining trust and achieving our strategic objectives.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dualsys Techno LLP
Eastern Business District, C-123, 1st Floor, LBS Road, Bhandup West, Mumbai-400078
Email: sales@dualsystechnologies.com
Phone: +91 7045266779